B2B General Terms and Conditions

B2B - GENERAL TERMS AND CONDITIONS

THE ONLINE SHOP ZOOZANY.DE

1. General
All services provided by the online shop for the customer are carried out exclusively on the basis of the following general terms and conditions. Deviating regulations only apply if they have been agreed in writing between the online shop and the customer.

2. Conclusion of contract
Only persons who have reached the age of 18 and who are not restricted in their legal capacity at the time of conclusion of the contract are entitled to conclude a contract with the online shop.

a) The offers of the online shop on the Internet are a non-binding invitation to the customer to order goods in the online shop.
b) The customer makes a binding offer to conclude a purchase contract when ordering goods on the Internet.
c) The online shop is entitled to cancel this offer within 5 calendar days by
Accept the order confirmation by sending it. The order confirmation is sent by email. If the 5-day period expires without a response, the offer is deemed to have been rejected.
d) The goods ordered by the customer are specially produced for him, such as canvas prints, and are excluded from return and exchange! Products that are in stock at ZOOZANY - Atelier Sandra Kolondam - can be returned within 7 days, provided they are in their original condition and undamaged. The buyer bears the costs for return shipping.


3. Delivery times
All items will be shipped immediately, provided they are available from stock and only while stocks last. Delivery within Germany takes
Usually 3 – 5 working days, maximum 7 working days and begins with the dispatch of the
Order confirmation. The delivery time is non-binding unless otherwise agreed in writing.
If an item is not available at short notice, we will inform you by email about the expected delivery time, provided we have an address from you.
In case of delays in delivery, such as due to force majeure, traffic disruptions and
Orders from higher authorities and other events for which the online shop is not responsible
Events, no claim for damages can be made against the online shop.


4. Packaging and shipping costs
The online shop charges a flat rate of EUR 3.90 for delivery within Germany and packaging costs. Deliveries within Germany with an order value of over EUR 25 are free of charge.


5. Prices and Payment
5.1 All prices stated in the online shop are gross prices due to the system. The statutory VAT of currently 19% is shown on the invoice. Hand-painted unique items are considered works of art and are shown with a VAT of 7%.
5.2 The final prices do not include the costs for packaging and shipping.
5.3 Due to the constant updating of the online shop's website, any information provided at an earlier point in time regarding the price and quality of the goods will no longer be valid.
5.4 The price stated at the time the customer submits the offer shall be decisive for invoicing.
5.5 Payment for the goods is made using one of the payment options offered in the online shop www.zoozany.de. Exceptions are only valid if they have been agreed in writing between Atelier Sandra Kolondam (operator of zoozany.de) and the customer.
5.6 The customer is obliged to pay the invoice amount via one of the offered
Payment options. If an invoice has been agreed in writing between the online shop and the customer, then this must be paid within 14 days of receipt of the goods.
5.7 If the customer has not fulfilled his payment obligation after the expiry of the period specified in paragraph 6, the online shop reserves the right to charge the customer any additional reminder and processing fees resulting therefrom.
5.8 If the customer defaults on payment, the online shop is entitled to claim default interest at the statutory rate. The online shop's right to assert any further claims for damages remains unaffected.


6. Retention of title
The ordered goods remain the property of the online shop until full payment has been made (retention of title according to §§ 158, 449 BGB). Before the transfer of ownership, disposal, pledging, transfer by way of security, processing or modification of the goods is not permitted without the express consent of the online shop.

7. Warranty
7.1 The customer’s claims against the seller based on a defect in the goods
Online shops comply with legal regulations.
7.2 The customer undertakes to check the goods for any defects upon receipt.
investigate and, if such a finding is made, immediately inform the online shop
Should the customer later discover that the
goods are defective, he is obliged to contact the online shop immediately after discovery
If the customer fails to report a defect, the goods are deemed to have been approved.
7.3 Damage caused by the customer through improper handling or handling contrary to the contract is not considered a defect in the goods. The decisive factor for the improperness and non-conformity of the goods is the information provided by the manufacturer of the goods.

8. Liability
8.1 The online shop is liable in cases of intent or gross negligence in accordance with the statutory provisions. Liability for guarantees is independent of fault. For minor negligence, the online shop is liable exclusively in accordance with the provisions of the Product Liability Act, for injury to life, body or health or for violation of essential contractual obligations. The claim for damages for the slightly negligent violation of essential contractual obligations is, however, limited to the foreseeable damage typical for the contract, unless liability is incurred for injury to life, body or health. The online shop is liable to the same extent for the negligence of vicarious agents and representatives.
8.2 The provisions of the preceding paragraph (8.1) extend to compensation in addition to performance, compensation instead of performance and claims for compensation for wasted expenditure, regardless of the legal basis, including liability for defects, delay or impossibility.

9. Data Protection
Our privacy policy is available at (link).
NOTE: The privacy policy must be included separately in the sales process.

10. Copyright
The content and works on these pages created by the site operators are subject to German copyright law. Duplication, processing, distribution and any type of exploitation outside the limits of copyright law require the written consent of the respective author or creator. Downloads and copies of this page are only permitted for private, non-commercial use. Insofar as the content on this page was not created by the operator, the copyrights of third parties are observed. In particular, third-party content is marked as such. Should you nevertheless become aware of a copyright infringement, we ask you to notify us accordingly.
Note: If we become aware of any legal violations, we will remove such content
remove immediately.


11. Content and links on our pages
11.1 The contents of our pages have been created with the greatest care. We are not responsible for the accuracy,
However, we cannot guarantee the completeness and topicality of the content. As service providers, we are liable for own contents of these pages according to § 7 paragraph 1 German Telemedia Act (TMG). According to §§ 8 to 10 German Telemedia Act (TMG), we are
However, service providers are not obligated to transfer or store third-party
To monitor information or to search for circumstances that indicate illegal activities. Obligations to remove information or to block the use of information in accordance with general laws remain unaffected. In this case, liability is only possible at the time of knowledge about a specific violation of law. If we become aware of such violations, we will remove this content immediately.
Our offer contains links to external third-party websites over whose content we have no influence. We cannot therefore accept any liability for this external content. The respective provider or operator of the pages is always responsible for the content of the linked pages. The linked pages were checked for possible legal violations at the time of linking. Illegal content was not recognizable at the time of linking. However, permanent control of the content of the linked pages is not reasonable without concrete evidence of a legal violation. If we become aware of any legal violations, we will remove such links immediately.

12. Place of jurisdiction
12.1 Unless otherwise provided by law, the place of jurisdiction is the registered office of the
online shops.
12.2 All disputes that may arise from this legal relationship shall be governed by German law. The application of the UN Convention on Contracts for the International Sale of Goods is excluded.

13. Validity of the Terms and Conditions
By placing an order, you accept the general terms and conditions of the online shop.